Customer story · Manufacturing
From a tariff crisis to an automated pipeline, in four weeks.
How the company turned a manual, error-prone customs documentation process into an automated extraction pipeline, delivered in 4 weeks.
The challenge
A tariff crisis revealed a critical process bottleneck.
When the global tariff crisis hit, the company’s export operations felt it immediately. Every shipment required accurate customs descriptions for each individual part, pulled from technical plans and manufacturing roadmaps. The process was entirely manual: engineers reading through AutoCAD files and technical documents, identifying parts, and writing customs descriptions one by one.
At peak load, three full-time engineers were pulled away from their core work to keep up with the documentation demand. The stakes were high: a wrong customs description means non-compliance, delayed shipments, and costly penalties. With volume increasing and timelines tightening, the process wasn’t just slow, it was a liability.
The solution
The right tool, built on the right platform.
Speed mattered. The client wasn’t dealing with a theoretical inefficiency, they were in the middle of an active operational crisis. The answer couldn’t take six months to build and three months to deploy.
Mirego built the customs extraction tool directly on Forra, an internal platform designed specifically to let organizations deploy AI-powered tools quickly, without the overhead of building and maintaining custom infrastructure from scratch. Because Forra handles the foundational layer, authentication, deployment, integrations, the team could focus entirely on the problem: parsing complex technical documents and extracting the right data.
The tool ingests AutoCAD technical plans and manufacturing roadmaps, analyzes their content, and automatically extracts parts information to generate a structured customs description file covering every tariffed component. What previously required engineers to manually cross-reference multiple documents is now handled in a single, consistent pipeline.
Crucially, the human stays in the loop where it counts. Engineers review and validate the output rather than generate it from scratch, shifting their role from data entry to quality control. The time savings are real. The compliance risk reduction is structural.
That’s the value of building on Forra. When the problem is urgent and the stakes are high, you don’t want to spend your runway on infrastructure. You want to ship the solution.
The outcomes
From three engineers to one, in four weeks.
- Headcount requirement dropped from 3 engineers to 1 to maintain the same customs documentation output at peak demand.
- Delivered in 4 weeks because building on Forra eliminated the infrastructure overhead that typically adds months to custom tool development.
- Zero adoption friction: the tool deploys inside Forra’s existing environment, no installation, no custom setup, no onboarding delay.
- Compliance risk significantly reduced through consistent, structured outputs that eliminate manual transcription errors on high-stakes export documents.
- Engineers shifted from data entry to validation, a fundamentally better use of their expertise and time.
- A proof point for the Forra model itself: when a real operational crisis hit, a production-ready AI tool was in engineers' hands in under a month.
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